Unit 02 - Communicating and Presenting Ideas in the Creative Media Sector

How to communicate your ideas across to your colleagues and ideas can be done by three different methods, oral,written and your body language.

Oral communication is probably the most common and most used way of communicating, whether its presenting ideas or having a meeting, we constantly use words verbally to inform people of our decisions done either face to face or by telephone, the person on the other side would have to be able to understand what is being said to them and clearly understands as in the work place listening and speaking skills would be used often in a workplace with different people.

Written Communication is good for providing facts and figures or presentations, written communication are used to send documents which can them be stored for later use and are able to refer back to as they are all recorded.
Other forms of written communication is things such as contracts, memos and minutes from meetings this is so they can refer back to them and file them for later use.
In recent years verbal communications has been taking over by the use of emails, as it is a faster way of communicating.

Even though written and oral communication are common methods of communication, body language is a key part of any first impression, the way you act, your smile, body movements and gestures send out a message to others, so when dealing with customers or employments you have to give off a good vibe, keeping eye contact shows that you are serious about whats being said and understand fully.

When giving or receiving constructive feedback can be done through two ways constructive feedback or praise and criticism.
For giving constructive feedback there is 4 categories, content, manner, timing and frequency.

• Content is what you say in the feedback you give, identify what the topic the feedback will be about so the person knows what you are talking about and provide specifics on what you noted, start with something like "i have noticed", "I have seen" and so on, this helps you get down to the specifics of your feedback and makes it not only just praise and criticism.
• Manner is how you say the constructive feedback, this is important when giving out feedback, be direct with what you want to say but say it with care and respect and avoid sending implied messages that something didn't go so well.  Always give feedback face-to-face and not through technology, as they are not able to take a vibe off your body language and expressions, giving feedback is better done face-to-face.
• Timing, you always should give feedback ASAP (as soon as possible) as it is fresh in everybody's memory, when feedback is giving they can then learn from this quickly and resolve.
• Frequency, you should use feedback regularly, when you see them do a job right respond and give them praise as much as catching them do something wrong.

Making a presentation, is a good way to transfer knowledge to others for them to understand as well as yourself, making sure what your audience do and don't know is a must, using examples and data instead of just information text all through makes it more interesting for them to stick with as they might be less interesting to them than to you, when presenting keep it simple and to the point this helps them understand better and easier to follow also coming across confident and full of knowledge that you'd like to share.